Case Study: Redesigning the Billing System for the City of Ames
APP Name | AMES TRICITY
The Challenge
Redesign the City of Ames' billing system into a user-friendly mobile app to improve efficiency and accessibility for residents.
My Role
As a UX and Graphic Designer, I led user research, created personas, designed user flows, and developed high-fidelity prototypes using Figma and Adobe Illustrator.
The Process
Conducted stakeholder interviews, including the City of Ames Energy Coordinator, to identify pain points.
Designed core features like bill payments, support options, and rebate management.
Built and tested interactive prototypes to refine the user experience.
The Impact
Presented the project to the city’s decision-making board, receiving positive feedback and consideration for future implementation.
Tools & Methods
Figma, Adobe Illustrator, Miro | User interviews, personas, user flows, prototyping
Eco Wave Volunteer App
Mobilizing Global Conservation Efforts
The Challenge
Create a digital platform to engage individuals worldwide in marine life preservation and eco-friendly initiatives like beach cleanups, tree planting, and educational workshops.
My Role
As the UX Designer, I led user research, designed intuitive user flows, and created high-fidelity prototypes to ensure a seamless experience for global users.
The Impact
The app aims to increase awareness about marine conservation, empower users to take action, and mitigate threats to aquatic ecosystems over the next few years.
Tools & Methods
Figma, Miro | User research, wireframing, prototyping, usability testing
toolbuddies: Community Tool-Sharing App
Promoting Collaboration, Resourcefulness, and Sustainability
Overview
toolbuddies is a mobile application designed to connect students and local community members, enabling them to share tools, learn new skills, and foster positive community behaviors. The app encourages resourcefulness, reduces waste, and builds a culture of collaboration by making tools and knowledge accessible to everyone.
Key Features
Tool Sharing: Users can list, search, and borrow tools within their community.
Learning Hub: Tutorials and guidelines on tool usage and safety.
Community Forum: A space for discussions, tips, and collaboration.
Notifications & Calendar: Real-time updates and scheduling for tool borrowings.
Reviews & Ratings: Builds trust and accountability within the community.
Impact
toolbuddies promote sustainable living, reduce unnecessary tool purchases, and strengthen community bonds by encouraging shared learning and resourcefulness.